Student Advisor (Customer Support - Part-Time/Remote/Contract)

Telecommute · New York, United States

Description

Fullstack Academy is the premier software development school located in New York City and Chicago. Y Combinator-backed, our school has garnered the attention of Forbes, TechCrunch, and Business Insider, among others. The reputation of our school is built on the professional success of each and every one of our students. Students have gone on to promising careers at top-tier companies, like Google, Facebook, Amazon, and Goldman Sachs. In January 2016, we launched the Grace Hopper Program, which is a need-blind software engineering program for women. We also have a virtual campus through our Remote Immersive program.

"Fullstack Academy has been a life-changing experience" is something we hear often and the reason why we come to work everyday. To help ensure that every person who reaches out to Fullstack Academy has a quality interaction with our team, we're looking to add a Student Advisor to deliver a great experience for folks interested in Fullstack.


ABOUT THE ROLE

As the Student Advisor at Fullstack Academy, you'll be a front-line responder for email (and other) inquiries directed to Fullstack Academy. You’ll interact with a variety of inbound interest in our school, crafting personal messages, and helping people succeed in their journey of making a life-changing career transition. You'll show off your excellent writing skills, strong attention to detail, and desire to help people find answers to challenging questions.

This is a part-time, contract role supporting primarily our Marketing and Admissions teams. We're excited to find a candidate who is looking to work remotely and build a long-term relationship with a team and grow with our company.


RESPONSIBILITIES:

In this role, you will:


QUALIFICATIONS

You are a strong candidate for this role if you have:

Benefits

“A life is not important except in the impact it has on other lives.” - Jackie Robinson

Work where your daily goal is to have a significant impact on the lives of others - students who travel from all over the world to attend a top-rated program that you will be responsible for building and growing. We have an open, friendly, and fun startup culture. You will work with colleagues who have founded companies and worked at Google, Yahoo!, and Gilt Groupe, among others.

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